Terms & Conditions

1. INTRODUCTION
   1. This website can be accessed at www.nahyou.com. Together with related Mobile and Software Applications, they are owned and operated by Nahyou LLC.
   2. These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Nahyou LLC, doing business as Nahyou ("Nahyou", “we”, “us”, or “our”), concerning your access to and use of the https://nahyou.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
   3. These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Goods, and the use of the Website.
   4. By using the Website and by clicking on the “Register Now” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
   5. Nahyou allows third party sellers to list and sell their Goods on the Website (each a “Third Party Seller”). Nahyou will indicate on relevant product pages and checkout pages when Goods are for sale by a Third-Party Seller. Certain terms in these Terms and Conditions only apply to purchases from Third Party Sellers, and others only apply to purchases from Nahyou. This will be made clear in the relevant clause.
2. USER REPRESENTATIONS
   1. All registration information you submit will be true, accurate, current, and complete.
   2. You will maintain the accuracy of such information and promptly update such registration information as necessary.
   3. You have the legal capacity, and you agree to comply with these Terms and Conditions.
   4. You are not a minor in the jurisdiction in which you reside.
   5. You will not access the Site through automated or non-human means, whether through a bot, script or otherwise.
   6. You will not use the Site for any illegal or unauthorized purpose and will not violate any applicable law or regulation.
   7. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse all current or future use of the Site (or any portion thereof).
3. USER REGISTRATION AND USE OF THE WEBSITE
   1. To register as a user, you must provide a unique username and password and provide certain information and personal details to Nahyou. You will need to use your unique username and password to access the Website to purchase Goods.
   2. You agree to keep your password confidential and will be responsible for all use of your account and password.
   3. You agree to notify Nahyou immediately upon becoming aware of or reasonably suspecting any unauthorized access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
4. FEES AND PAYMENT
   1. We accept the following forms of payment: Cash, Orange Money ( OM ), MTN Mobile Money ( MoMo ).
   2. You may be required to purchase or pay a fee to access some of our services.
   3. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
   4. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.
   5. You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase.
   6. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
   7. We also reserve the right to refuse any order placed through the Site.
5. DELIVERY OF GOODS
   1. Currently, Nahyou only offers delivery to customers residing in Douala – Cameroon.
   2. All deliveries outside the mentioned location will be made via a Third-Party Delivery Service designated by the customer. And the customer might be charged extra fees accordingly.
   3. Where it accepts your order, Nahyou or the Third-Party Seller will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification, elect whether to cancel your order for the Goods.
   4. Nahyou’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Nahyou is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.
6. RETURNS
   1. Please refer to our Returns Policy for more information about returning products (and related refunds, replacements, or repairs).  The Returns Policy is incorporated by reference (which means that it forms part of these Terms and Conditions).
7. ERRORS
   1. We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.
   2. Nahyou shall not be bound by any incorrect information regarding our Goods displayed on any third-party websites.
8. PRIVACY POLICY
   1. We respect your privacy and will take all reasonable measures to protect it, as more fully detailed in our Privacy Policy, which is incorporated by reference.
9. CHANGES TO THESE TERMS AND CONDITIONS
   1. Nahyou may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
   2. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.
10. ELECTRONIC COMMUNICATIONS
    1. When you visit the Website or send emails to us, you consent to receiving communications from us or any of our divisions, affiliates, or partners electronically in accordance with our Privacy Policy.
11. OWNERSHIP AND COPYRIGHTS
    1. The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trademarks, designs, and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trademark law. The Website Content is the property of Nahyou, its advertisers and/or sponsors and/or is licensed to Nahyou.
12. DISCLAIMER
    1. The use of the Website is entirely at your own risk, and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
    2. Nahyou disclaims liability for any damage, loss, or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
    3. Although Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.
    4. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Nahyou also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Nahyou, its employees, agents or authorised representatives. Nahyou thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.
13. LIMITATIONS OF LIABILITY
    1. Nahyou cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or willful misconduct of Nahyou, its employees, agents, or authorized representatives. You are encouraged to contact us to report any possible malfunctions or errors.
    2. NAHYOU SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED ON THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD-PARTY WEBSITE.
    3. YOU HEREBY INDEMNIFY NAHYOU AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD-PARTY WEBSITE.
14. TERM AND TERMINATION
    1. These Terms and Conditions shall remain in full force and effect while you use the Site.
    2. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS AND CONDITIONS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
    3. Nahyou may in its sole discretion terminate, suspend, and modify this Website, with or without notice to you. You agree that Nahyou will not be liable to you if it chooses to suspend, modify, or terminate this Website other than for processing any orders made by you prior to such time, to the extent possible.
15. GOVERNING LAW AND JURISDICTION
    1. These Terms shall be governed by and defined following the laws of Cameroon. Nahyou LLC and yourself irrevocably consent that the courts of Cameroon shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
    2. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the Cameroonian courts regarding all proceedings, transactions, applications, or the like instituted by either party against the other, arising from any of these Terms and Conditions.
16. MODIFICATIONS AND INTERRUPTIONS
    1. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
    2. We cannot guarantee the Site will be always available. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
17. INDEMNIFICATION
    1. You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms and Conditions; (3) any breach of your representations and warranties set forth in these Terms and Conditions; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
18. CONTACT US
    1. In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: noreply@nahyou.com / nahyougroup@gmail.com / +237 696355904