Privacy Policy

Thank you for choosing to be part of our community at Nahyou LLC. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy applies to all users of our website and software applications, collectively referred to as “our Platforms”, which are used to access and purchase our products and services. Because we strive to deliver the best possible service every time you shop with us, we need to use some of your Personal Information.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS?

We collect personal information that you voluntarily provide to us when you register on our Platforms, express an interest in obtaining information about us or our products and Services, when you participate in activities on our Platforms or otherwise when you contact us.

When you register to use our Platforms, we may collect the following Personal Information:

• Name & Surname.
• Email Address.
• Physical Address.
• Gender.
• Mobile Phone Number.
• Online Identifiers.
• Date of Birth.
• Identification Number.
• Other Similar Information.

 Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile.

You warrant that the information you have provided is accurate, current, true and correct and that does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

HOW DO WE USE YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

As a user, we also process your Personal Information to:

• Make the account creation and login process easy. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and login process for the performance of the contract.
• Fulfill our contractual obligations to you when you have ordered goods for us to deliver those goods and process returns.
• Provide you with information, products, or services you request from us.
• Enforce our terms, conditions, and policies for business purposes, Comply with legal and regulatory requirements or in connection with our contract.
• Respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services/platforms, products, marketing, and your experience.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

When you access and use our Platforms, we may use cookies and/or user tracking technologies to improve your experience on our Platforms.

We use cookies to:

• Improve the user experience and user friendliness on our Platforms.
• Personalize your interactions with our Platforms, tailor our services and Platforms to your interests and needs, and ensure they work on your device.
• Send Opt-In marketing communication if you are not a registered user.

By accessing and using the Platform, you consent to our use of cookies.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period in which users have an account with us.

WHO ELSE GETS TO PROCESS YOUR PERSONAL INFORMATION?

We do not sell your Personal Information to third parties for their marketing. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may provide or make your Personal Information available to:

• Our employees, the staff of the companies in the Nahyou Group and/or third-party service providers to enable them to assist us to interact with you via our Platforms for the marketing, ordering or delivery of goods.
• Law enforcement, government officials, fraud detection agencies or other third parties when the disclosure of Personal Information is necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability or financial loss, to report or support the investigation into suspected illegal activity.
• Third parties (such as a potential purchaser and its professional advisors) in the event of any reorganization, merger, consolation, sale, joint venture, or other disposition of any or all our assets.
• Our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, public relations, technology services and more).
• Our suppliers or sellers for them to liaise directly with you regarding any goods you have purchased, for them to comply with their regulatory obligations (for instance TV license reporting), or for any other purpose which may require their involvement.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?

Having provided adequate proof of your identity, you have the right to:

• view, correct and/or amend your Personal Information we process. Please note that as a registered user, you can do this through your user account for the Personal Information reflected therein.
• request a record or description of your Personal Information.  Nahyou may charge a fee in to provide you with this record of your Personal Information. Where requests to access and amend your Personal Information are manifestly unfounded, excessive, or repetitive, Nahyou may charge an additional administrative fee or refuse the request.
• request rectification or erasure.
• us indicating where, if we cannot agree whether to correct or delete your Personal Information as requested, that a correction or deletion was requested but was not made.
• If you have questions or comments about your privacy rights, you may email us at nahyougroup@gmail.com or noreply@nahyou.com .

Please note that you can stop being a registered user by cancelling your account. In this instance Nahyou will only retain your Personal Information subject to any legislative requirement and/or our internal retention policy.